CUSTOMER SERVICE
CONTACT US
Have questions?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: info@tyandplay.com
or fill in our contact form:
FAQ
What sizes do you offer for kids' clothing?
We offer a wide range of sizes to accommodate children of all ages, starting from newborn to teens. Our size chart provides detailed measurements to help you find the perfect fit for your child. you.
Has my How often do you release new collections?
We're always on the lookout for the latest trends and designs to keep our collections fresh and exciting. New arrivals are frequently added, so be sure to check back often or subscribe to our newsletter for updates on upcoming releases.
Do you offer discounts for bulk purchases or wholesale orders?
No, we do not have special pricing options available for bulk purchases or wholesale orders, at this time. Please contact our customer service team for updated information on discounts and wholesale pricing.
What is your return or exchange policy?
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We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return or exchange unworn items within 5 days of receiving them. Please contact us at info@tyandplay.com for more information.
Can I track my order ?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery and know exactly when your package will arrive.ore about you.
You’ve sent me the wrong items
We want you to be completely satisfied with your purchase. If you have received the wrong order, you can return the items within 5 days of receiving them. Please contact us at info@tyandplay.com for more information.